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When you shop on our e-commerce platform, you will enjoy our excellent customer service and flexible refund and return policy. Please read the following terms carefully to ensure that you are satisfied with your purchase of Folding Gardening Workbench.
- Refund Policy
We offer a 7-day money-back guarantee. After purchase, if you are not satisfied with the product, you can apply for a refund within 7 days of receipt. The refund will be processed according to the original payment method you paid. - Return conditions
To be eligible for return, the product must:
Stay unused
Contain the original packaging and all attached accessories
Accompany with a copy of your purchase invoice or receipt - Return process
To return an item, please follow the steps below:
Contact our customer service team to report your return request.
We will provide you with the return address and return instructions.
Pack the item and mail it to the specified address.
Once we receive the returned item and confirm that it is eligible for return, you will receive a refund confirmation. - Return shipping costs
Return shipping costs are borne by the customer unless the item is defective or shipped in error. - Exceptions
The following situations do not apply to the refund and return policy:
The product has been used or damaged
Return request after 7 days - Contact us
If you have any questions or need help, please contact our customer service team at flintedge@collapsiblegardenpro.com, we will be happy to serve you.
Thank you for choosing our products, we look forward to providing you with the best service!